FAQ

Setting up an account at Moozi Casino is quick and hassle-free, perfect for players ready to enjoy sweepstakes-style gaming. Simply visit our homepage and click the sign-up button. You'll need to provide basic details like your email, a username, and a password—plus, confirm you're in an eligible US state and at least 18 years old.Once registered, verify your email to activate your account and claim your welcome bonus automatically: 20,000 Gold Coins plus 1 Sweeps Coin, no deposit required. No complicated forms or waits here; it's designed for instant access. If you run into any snags, our live chat support can guide you through it in minutes.Remember, Gold Coins are for fun play, while Sweeps Coins can lead to real prizes after meeting simple requirements. Get started today and explore over 3,000 slots and table games from top providers like Pragmatic Play and Evolution Gaming.

New players at Moozi Casino kick off with a generous no-deposit welcome bonus: 20,000 Gold Coins and 1 Sweeps Coin, credited automatically after sign-up and email verification. It's a fantastic way to test the waters without spending a dime, available in most US states except the excluded ones like California and Washington.This bonus lets you play slots and table games right away, with a low 1x playthrough on Sweeps Coins for redemption eligibility. There's no bonus code needed—just sign up and it's yours. Keep in mind, Sweeps Coins require a minimum of 100 for cashout after KYC verification.We also offer daily login bonuses that ramp up with streaks, starting at 3,000 Gold Coins plus 0.3 Sweeps Coins. For even more value, check out our first purchase bundles, like $6.99 for 110,000 Gold Coins and 11 Sweeps Coins. These perks make every session more rewarding.

At Moozi Casino, you won't need to search for no deposit bonus codes—most offers activate automatically. Our welcome bonus delivers 20,000 Gold Coins and 1 Sweeps Coin upon sign-up, no code required. It's straightforward and player-friendly, ensuring you can start spinning slots or trying table games immediately.Daily logins also grant free coins without codes, escalating to 4,000 Gold Coins and 0.4 Sweeps Coins by day five of your streak. Referral bonuses work via a unique link, rewarding you with up to 300,000 Gold Coins and 30 Sweeps Coins when friends join and verify.While we don't use codes, keep an eye on promotions for any updates. All bonuses come with a 1x wagering on Sweeps Coins, and no purchase is ever necessary. This setup keeps things simple, focusing on fun rather than hunting for hidden codes.

Moozi Casino makes managing your funds easy with secure options like Visa and MasterCard for purchasing Gold Coin packages. Deposits start as low as $6.99 for bundles that include bonus Sweeps Coins, processed instantly in USD. No fees from our end, though your bank might apply some.For withdrawals, it's all about redeeming Sweeps Coins—reach at least 100 after a 1x playthrough and KYC verification, then cash out for prizes. Gold Coins can't be withdrawn; they're for entertainment only. Processing times vary but are typically fast once verified.We emphasize security with encrypted transactions. If you're new, try our no-deposit bonuses first to play without buying. Always check your account dashboard for transaction history and limits.

Wagering requirements at Moozi Casino are refreshingly simple, especially compared to traditional casinos. For Sweeps Coins in bonuses like our welcome offer or daily logins, it's just a 1x playthrough—meaning you play through the amount once on eligible games before redemption.This applies across slots and table games from providers like Betsoft and NoLimit City. Gold Coins have no wagering since they're for fun and non-redeemable. It's a player-first approach, avoiding high multipliers that complicate things.Track your progress in your account. If you don't meet requirements, bonuses may forfeit, but with such low hurdles, it's easy to qualify for cashouts starting at 100 Sweeps Coins. This setup ensures fair play and real excitement.

Absolutely, Moozi Casino shines on mobile devices, letting you enjoy games anytime, anywhere. Our platform is optimized for iOS and Android without needing a dedicated app—just log in via your browser for seamless access to over 3,000 titles.Whether you're spinning slots from Pragmatic Play or tackling blackjack, the interface adapts perfectly to smaller screens. Bonuses like the daily login work just as well on mobile, and you can handle deposits or chat with support on the fly.For the best experience, ensure a stable internet connection. It's ideal for quick sessions during commutes or breaks, bringing the full Moozi vibe to your pocket.

Moozi Casino boasts a massive library of over 3,000 games, focusing on slots and table games from top providers like Big Time Gaming, Hacksaw Gaming, and Red Tiger Gaming. Dive into popular slots with themes from adventure to classics, or try your hand at blackjack, roulette, and poker variants.No live dealer games yet, but our selection includes innovative titles from Evoplay and PG Soft. All games run smoothly, with options to play using Gold Coins for fun or Sweeps Coins for potential prizes.New releases drop regularly, keeping things fresh. It's a paradise for variety seekers, all accessible after a quick sign-up.

Moozi operates as a legitimate sweepstakes casino, compliant with US sweepstakes laws rather than traditional gambling licenses. This model allows free play with Gold Coins and promotional Sweeps Coins in most states, excluding CA, WA, NV, NY, ID, and MI.We adhere to strict standards for fairness and transparency, with games audited for random outcomes. While not licensed by bodies like the NJDGE, our sweepstakes structure ensures legal, fun gaming without real-money betting.Players can verify this through our terms, promoting trust and security for all.

The Know Your Customer (KYC) process at Moozi is straightforward and essential for redeeming Sweeps Coins prizes. After accumulating at least 100 Sweeps Coins, submit docs like a government ID, proof of address, and possibly a selfie for verification.It typically takes a few days, ensuring compliance and security. Start early via your account settings to avoid delays on cashouts. We use this to prevent fraud and confirm you're in an eligible state and of age.Once verified, enjoy hassle-free redemptions—it's a one-time step for peace of mind.

If you hit a snag like a game not loading or login troubles, first try clearing your browser cache or switching devices. Moozi's platform is robust, but connectivity issues can arise—ensure your internet is stable.For persistent problems, reach out via live chat for real-time help, or email support@moozicasinos.com. Common fixes include updating your browser or disabling VPNs, as they might interfere.We aim for minimal downtime, with updates communicated in advance. Your smooth experience is our priority.

Moozi Casino promotes responsible play with tools like self-exclusion options, session time limits, and links to resources such as the National Council on Problem Gambling. Set personal limits on your account to manage time and spending.We encourage monitoring your habits—remember, gaming should be fun, not a necessity. If needed, our support team can guide you to professional help.No purchase is required, so it's easy to play responsibly with free coins. We're committed to a safe environment for everyone.

Security is paramount at Moozi Casino, with advanced SSL encryption shielding all transactions and personal info. We never store sensitive payment details, and our systems are regularly audited to prevent breaches.Data protection follows strict privacy policies, using your info only for account management and compliance. Two-factor authentication adds an extra layer for logins.Rest assured, we're dedicated to a secure space where you can focus on the games, not worries.

Our support team is available via live chat for quick responses during business hours, or email at support@moozicasinos.com for detailed inquiries. Expect friendly, knowledgeable assistance on everything from bonuses to technical tips.We handle queries efficiently, often resolving issues in one interaction. For urgent matters, chat is your best bet—it's like having a gaming expert on speed dial.With options in USD and tailored for US players, support feels personal and reliable.